How gowin bd Handles Your Personal Information

When you open an account with us, we collect the information needed to verify your identity, process deposits and withdrawals, and keep your account secure. This includes your name, contact details, and the payment method you use — whether that is bKash, Nagad, or Rocket. We

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   also collect device and session data automatically when you access the platform from your mobile or desktop browser. That data helps us detect unusual login attempts and keep your wallet activity safe. We do not sell your personal information to third parties. Data shared with payment

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   processors like bKash, Nagad, and Rocket is limited strictly to what those services need to complete your transaction. Where you are located affects what data we can collect and how we use it — availability and data handling obligations depend on your local law and the

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   eligible regions we serve. If you are accessing from Bangladesh, local data protection norms apply alongside our own policy. We keep your data only as long as your account is active or as required by applicable regulations. Once that period ends, we delete or anonymise your

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   records in line with our retention schedule.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.